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FITRI, N.; PANCASAKTI, R. Analisis Indeks Kepuasan Masyarakat (IKM) Terhadap Pelayanan Publik Di Kantor Pengadilan Tinggi Banten. DESANTA (Indonesian of Interdisciplinary Journal), [S. l.], v. 2, n. 2, p. 191–198, 2022. Disponível em: https://jurnal.desantapublisher.com/index.php/desanta/article/view/15. Acesso em: 13 mar. 2026.