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Fitri, N. and Pancasakti, R. (2022) “Analisis Indeks Kepuasan Masyarakat (IKM) Terhadap Pelayanan Publik Di Kantor Pengadilan Tinggi Banten”, DESANTA (Indonesian of Interdisciplinary Journal), 2(2), pp. 191–198. Available at: https://jurnal.desantapublisher.com/index.php/desanta/article/view/15 (Accessed: 13 March 2026).