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Fitri N, Pancasakti R. Analisis Indeks Kepuasan Masyarakat (IKM) Terhadap Pelayanan Publik Di Kantor Pengadilan Tinggi Banten. desanta [Internet]. 2022 Apr. 17 [cited 2026 Mar. 13];2(2):191-8. Available from: https://jurnal.desantapublisher.com/index.php/desanta/article/view/15