MANAJEMEN KINERJA DAN KINERJA ORGANISASI: TINJAUAN SISTEMATIS
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Published:
Feb 25, 2025
Keywords:
Performance Management,
Organizational Performance,
Systematic Review
Main Article Content
Abstract
This study aims to synthesize scientific literature on the relationship between performance management and organizational performance through a systematic literature review approach to four scientific articles published between 2019 and 2024. This study shows that the effectiveness of a performance management system is not universal, but rather highly dependent on the organizational context, system integration, and mediating and moderating factors. The results of the thematic analysis reveal that effective performance management practices not only improve internal process efficiency but also strengthen strategic adaptation and organizational innovation. Key findings include the mediating role of performance management in linking managerial innovation to organizational performance, the synergy between corporate performance management and business process management, and the importance of integrating business intelligence and analytics in the public sector. In addition, this study highlights environmental uncertainty as a critical moderator in the design of an adaptive performance management system. This study provides conceptual contributions by strengthening the theory of resource-based view, resource orchestration, and contingency theory, as well as practical contributions in the form of recommendations for developing a contextual, data-based, and collaborative performance management system. The implications of this study are an important foundation in designing strategic policies for managing organizational performance that are more responsive to VUCA challenges.
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Wirtadipura, D., Kurniasih, D., & Tajudin, T. (2025). MANAJEMEN KINERJA DAN KINERJA ORGANISASI: TINJAUAN SISTEMATIS. DESANTA (Indonesian of Interdisciplinary Journal), 5(2), 323–333. Retrieved from https://jurnal.desantapublisher.com/index.php/desanta/article/view/459
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Articles
References
Aftab, J., Sarwar, H., Abid, N., Ishaq, M., Kiran, A., & Aftab, F. (2022). The Nexus of Management Innovation, Performance Management, and Organizational Performance in the Pakistani Construction Industry. Central European Management Journal, 30(4). https://doi.org/10.7206/cemj.2658-0845.88
Aguinis, H. (2023). Performance management. Sage Publications.
De Waal, A. (2017). Strategic Performance Management: A managerial and behavioral approach. Bloomsbury Publishing.
DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and performance management: 100 years of progress? Journal of Applied Psychology, 102(3), 421–433. https://doi.org/10.1037/apl0000085
Gerhart, B., & Feng, J. (2021). The Resource-Based View of the Firm, Human Resources, and Human Capital: Progress and Prospects. Journal of Management, 47(7), 1796–1819. https://doi.org/10.1177/0149206320978799
Jaklič, J., Bosilj-Vukšić, V., Mendling, J., & Štemberger, M. I. (2021). The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance. Sage Open, 11(3), 1–20. https://doi.org/10.1177/21582440211040126
Minciu, M., Dima, C., Pacurari, M. N., & Manta, A.-M. (2020). THE PERFORMANCE OF ORGANIZATIONS IN THE CONTEXT OF THE VUCA WORLD. Acta Geobalcanica, 7(2), 85–91. https://doi.org/10.18509/AGB.2021.12
Nguyen, O. T. K., Liu, L. Y. J., Haslam, J., & McLaren, J. (2023). The moderating effect of perceived environmental uncertainty and task uncertainty on the relationship between performance management system practices and organizational performance: evidence from Vietnam. Production Planning & Control, 34(5), 423–441. https://doi.org/10.1080/09537287.2021.1934586
Pavlov, A., Mura, M., Franco-Santos, M., & Bourne, M. (2017). Modelling the impact of performance management practices on firm performance: interaction with human resource management practices. Production Planning & Control, 28(5), 431–443. https://doi.org/10.1080/09537287.2017.1302614
Posthuma, R. A., Campion, M. C., Masimova, M., & Campion, M. A. (2013). A High Performance Work Practices Taxonomy. Journal of Management, 39(5), 1184–1220. https://doi.org/10.1177/0149206313478184
Pulakos, E. D. (2009). Performance management: A new approach for driving business results. John Wiley & Sons.
Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2015). Performance Management Can Be Fixed: An On-the-Job Experiential Learning Approach for Complex Behavior Change. Industrial and Organizational Psychology, 8(1), 51–76. https://doi.org/10.1017/iop.2014.2
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, 35(3), 718–804. https://doi.org/10.1177/0149206308330560
Tweedie, D., Wild, D., Rhodes, C., & Martinov‐Bennie, N. (2019). How Does Performance Management Affect Workers? Beyond Human Resource Management and Its Critique. International Journal of Management Reviews, 21(1), 76–96. https://doi.org/10.1111/ijmr.12177
Venkatraman, N., & Ramanujam, V. (1986). Measurement of Business Performance in Strategy Research: A Comparison of Approaches. Academy of Management Review, 11(4), 801–814. https://doi.org/10.5465/amr.1986.4283976
Yahaya, J., Hani, N., Deraman, A., & Yah, Y. (2019). The Implementation of Business Intelligence and Analytics Integration for Organizational Performance Management: A Case Study in Public Sector. International Journal of Advanced Computer Science and Applications, 10(11), 292–299. https://doi.org/10.14569/IJACSA.2019.0101140
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Article Sidebar
Organizational Performance,
Systematic Review
Main Article Content
Abstract
This study aims to synthesize scientific literature on the relationship between performance management and organizational performance through a systematic literature review approach to four scientific articles published between 2019 and 2024. This study shows that the effectiveness of a performance management system is not universal, but rather highly dependent on the organizational context, system integration, and mediating and moderating factors. The results of the thematic analysis reveal that effective performance management practices not only improve internal process efficiency but also strengthen strategic adaptation and organizational innovation. Key findings include the mediating role of performance management in linking managerial innovation to organizational performance, the synergy between corporate performance management and business process management, and the importance of integrating business intelligence and analytics in the public sector. In addition, this study highlights environmental uncertainty as a critical moderator in the design of an adaptive performance management system. This study provides conceptual contributions by strengthening the theory of resource-based view, resource orchestration, and contingency theory, as well as practical contributions in the form of recommendations for developing a contextual, data-based, and collaborative performance management system. The implications of this study are an important foundation in designing strategic policies for managing organizational performance that are more responsive to VUCA challenges.
Downloads
Article Details
References
Aftab, J., Sarwar, H., Abid, N., Ishaq, M., Kiran, A., & Aftab, F. (2022). The Nexus of Management Innovation, Performance Management, and Organizational Performance in the Pakistani Construction Industry. Central European Management Journal, 30(4). https://doi.org/10.7206/cemj.2658-0845.88
Aguinis, H. (2023). Performance management. Sage Publications.
De Waal, A. (2017). Strategic Performance Management: A managerial and behavioral approach. Bloomsbury Publishing.
DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and performance management: 100 years of progress? Journal of Applied Psychology, 102(3), 421–433. https://doi.org/10.1037/apl0000085
Gerhart, B., & Feng, J. (2021). The Resource-Based View of the Firm, Human Resources, and Human Capital: Progress and Prospects. Journal of Management, 47(7), 1796–1819. https://doi.org/10.1177/0149206320978799
Jaklič, J., Bosilj-Vukšić, V., Mendling, J., & Štemberger, M. I. (2021). The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance. Sage Open, 11(3), 1–20. https://doi.org/10.1177/21582440211040126
Minciu, M., Dima, C., Pacurari, M. N., & Manta, A.-M. (2020). THE PERFORMANCE OF ORGANIZATIONS IN THE CONTEXT OF THE VUCA WORLD. Acta Geobalcanica, 7(2), 85–91. https://doi.org/10.18509/AGB.2021.12
Nguyen, O. T. K., Liu, L. Y. J., Haslam, J., & McLaren, J. (2023). The moderating effect of perceived environmental uncertainty and task uncertainty on the relationship between performance management system practices and organizational performance: evidence from Vietnam. Production Planning & Control, 34(5), 423–441. https://doi.org/10.1080/09537287.2021.1934586
Pavlov, A., Mura, M., Franco-Santos, M., & Bourne, M. (2017). Modelling the impact of performance management practices on firm performance: interaction with human resource management practices. Production Planning & Control, 28(5), 431–443. https://doi.org/10.1080/09537287.2017.1302614
Posthuma, R. A., Campion, M. C., Masimova, M., & Campion, M. A. (2013). A High Performance Work Practices Taxonomy. Journal of Management, 39(5), 1184–1220. https://doi.org/10.1177/0149206313478184
Pulakos, E. D. (2009). Performance management: A new approach for driving business results. John Wiley & Sons.
Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2015). Performance Management Can Be Fixed: An On-the-Job Experiential Learning Approach for Complex Behavior Change. Industrial and Organizational Psychology, 8(1), 51–76. https://doi.org/10.1017/iop.2014.2
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, 35(3), 718–804. https://doi.org/10.1177/0149206308330560
Tweedie, D., Wild, D., Rhodes, C., & Martinov‐Bennie, N. (2019). How Does Performance Management Affect Workers? Beyond Human Resource Management and Its Critique. International Journal of Management Reviews, 21(1), 76–96. https://doi.org/10.1111/ijmr.12177
Venkatraman, N., & Ramanujam, V. (1986). Measurement of Business Performance in Strategy Research: A Comparison of Approaches. Academy of Management Review, 11(4), 801–814. https://doi.org/10.5465/amr.1986.4283976
Yahaya, J., Hani, N., Deraman, A., & Yah, Y. (2019). The Implementation of Business Intelligence and Analytics Integration for Organizational Performance Management: A Case Study in Public Sector. International Journal of Advanced Computer Science and Applications, 10(11), 292–299. https://doi.org/10.14569/IJACSA.2019.0101140
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